Course Overview
Awarded by: HRDA
Duration: 2-day workshop
Location: BAC Flagship Campus
Study mode: HYBRID
Intakes: In Progress
Course Fees: RM3,000
Learning Outcomes
With this course, you will be able to:
- Equip participants with foundational prompt engineering skills for workplace automation.
- Introduce reusable prompt patterns that improve writing, reporting, and communication efficiency.
- Teach participants to build personal workflow assistants and AI-based task systems.
- Demonstrate safe and practical automation using no/low-code tools.
- Promote ethical, responsible AI usage and data hygiene in daily operations.
- Enable measurable AI adoption and productivity outcomes within teams.
Who should attend?
- Employees and officers in Marketing, Communications, Sales, HR, Operations, Finance, and Admin departments
- Non-technical professionals looking to integrate AI into daily work
- Managers and teams leading digital enablement initiatives
- Corporate and Service Industries
- SMEs undergoing digital transformation
- Finance, HR, Operations, and Marketing functions
- Government agencies adopting workflow automation

Course Modules
- Module 1 – Five Core Prompt Patterns
Concepts: Role/Goal definition, Constraints, Exemplars, Output Structuring, Critique LoopLab 1: Convert 3 weekly work tasks into reusable prompt templates with guardrails
- Module 2 – From One-Shot to Systems
Designing “Creator → Critic → Fixer” prompt chainsWriting evaluator prompts to improve accuracyLab 2: Build a workflow that refines a rough draft into a share-ready document
- Module 3 – Structured Outputs at Scale
Creating table-like structured outputs for cross-channel useLab 3: Generate a content/spec table and repurpose into 3-channel variants (email, post, slide)
- Module 4 – Intake → Process → Output (No/Low-Code)
Concepts of AI-driven forms, SOP prompts, and routing instructionsLab 4: Create an intake form, SOP, and output template for a recurring workflow
- Module 5 – Quality & Risk (Beginner-Safe Governance)
Understanding sensitive data handling, hallucination prevention, and content attributionLab 5: Draft “red-flag” prompts and a 10-point QA checklist for organizational AI use
- Module 6 – Launch & Adoption
Developing AI champions, feedback loops, and success metricsLab 6: Build a 30-day enablement plan (micro-lessons, office hours, checkpoints)
TRAINER
MANU MENON
strategic planning, marketing, and digital transformation
About the Trainer
An accredited HRDC Trainer with over 25 years of experience in strategic planning, marketing and digital transformation, Mr. Manu brings a wealth of knowledge and practical know-how. He has been instrumental in guiding hundreds of participants to level up their marketing and digital transformation skills. His extraordinary career includes distinguished roles including being the MD – Reprise at IPG Mediabrands, Malaysia, the largest digital marketing agency in Malaysia.
Enquiry Form
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