Generative AI &
The Future-Ready Team

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Course Overview

Awarded by: HRDA

Duration: 2-day workshop

Location: BAC Flagship Campus

Study mode: HYBRID

Intakes: In Progress

Course Fees: RM3,000

Learning Outcomes

With this course, you will be able to:
  • Equip participants with foundational prompt engineering skills for workplace automation.
  • Introduce reusable prompt patterns that improve writing, reporting, and communication efficiency.
  • Teach participants to build personal workflow assistants and AI-based task systems.
  • Demonstrate safe and practical automation using no/low-code tools.
  • Promote ethical, responsible AI usage and data hygiene in daily operations.
  • Enable measurable AI adoption and productivity outcomes within teams.

Who should attend?

  • Employees and officers in Marketing, Communications, Sales, HR, Operations, Finance, and Admin departments
  • Non-technical professionals looking to integrate AI into daily work
  • Managers and teams leading digital enablement initiatives
  • Corporate and Service Industries
  • SMEs undergoing digital transformation
  • Finance, HR, Operations, and Marketing functions
  • Government agencies adopting workflow automation

Course Modules

  • Module 1 – Five Core Prompt Patterns
    Concepts: Role/Goal definition, Constraints, Exemplars, Output Structuring, Critique Loop
    Lab 1: Convert 3 weekly work tasks into reusable prompt templates with guardrails
  • Module 2 – From One-Shot to Systems
    Designing “Creator → Critic → Fixer” prompt chains
    Writing evaluator prompts to improve accuracy
    Lab 2: Build a workflow that refines a rough draft into a share-ready document
  • Module 3 – Structured Outputs at Scale
    Creating table-like structured outputs for cross-channel use
    Lab 3: Generate a content/spec table and repurpose into 3-channel variants (email, post, slide)
  • Module 4 – Intake → Process → Output (No/Low-Code)
    Concepts of AI-driven forms, SOP prompts, and routing instructions
    Lab 4: Create an intake form, SOP, and output template for a recurring workflow
  • Module 5 – Quality & Risk (Beginner-Safe Governance)
    Understanding sensitive data handling, hallucination prevention, and content attribution
    Lab 5: Draft “red-flag” prompts and a 10-point QA checklist for organizational AI use
  • Module 6 – Launch & Adoption
    Developing AI champions, feedback loops, and success metrics
    Lab 6: Build a 30-day enablement plan (micro-lessons, office hours, checkpoints)

TRAINER

MANU MENON

strategic planning, marketing, and digital transformation

About the Trainer

He is a HRDF-certified trainer who has also trained hundreds of people on the subject of digital transformation and marketing. The most recent events that he has spoken at include Media 360, an event by Campaign Asia Pacific; PMEX 2017 by Human Dynamics and for financial institutions embarking on their digital transformation journey.

Enquiry Form

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